How To Change Registered Mobile Number Of Pnb

The PNB Digital App

Nosotros've worked hard to give you the best mobile banking feel with the PNB Digital App!

Relish an enhanced user experience through a fresh look, intuitive design and quick access to frequent cyberbanking transactions.

To ensure a smooth sign-up experience, make sure that your mobile number and email address are updated with your branch.

If you need to update your contact details, you can do any of the following options:

Choice i: Download the Online Customer Update Form HERE and electronic mail to your Branch of Account along with clear pictures of the following:
- One valid government ID with photo and signature
- Three (3) specimen signatures written on a slice of paper
Use the email field of study: "Customer Update Request"
You may contact your branch of account to asking for their e-mail address.

Annotation: Your branch of account volition contact yous after two (2) banking days to schedule a video phone call to confirm your request.
Option 2: Visit your nearest PNB Branch to make your request

What Tin can You Practice in the PNB Digital App?*

View your account and credit menu balance and transaction history

Transfer funds to other
banks and eWallets

LEARN More

Quickly transport and receive money with QR Codes

Acquire More

Order a
checkbook

Check Foreign
Exchange rates

Like shooting fish in a barrel login via Face or Touch ID

Learn More than

Customize your dashboard to have easy access to your frequent transactions

Larn More than

Access and download your
Credit Bill of fare eStatements

*To view your UITF investments, you may enroll in and use PNB Internet Banking.

How to sign upwards to the PNB Digital App

What Accounts Tin can Yous Enroll in the PNB Digital App?

pnb-mobile-banking-app-accounts-for-enroll

✓	Regular Savings Account
✓	Passbook Savings Business relationship
✓	Checking Account
✓	SSS Pensioner's Account, including Direct Deposit Pension (DDP) Accounts
✓	Articulation OR Account
✓	Credit Bill of fare (For Principal Cardholders Only)

Ready to enroll?

Download the app now!

Ofttimes Asked Questions

What is PNB Digital? PNB Digital is a PNB's new mobile cyberbanking app aiming to provide PNB Depositors with an enhanced user experience through a fresh new look and intuitive pattern. With PNB Digital, yous can:
- Sign upwards using your business relationship number or PNB Debit/Credit Card Number
- Monitor the account balances and transactions of your deposit accounts and credit cards
- View your active time eolith accounts
- Move money between your accounts
- Ship money to another PNB account, other local banks and eWallets
- Pay bills using your deposit business relationship or credit card
- View your transaction history
- Access and download your credit card electronic statements
- Order a checkbook for enrolled checking accounts
- Find the nearest PNB branch or ATM in your location.
- Check out exclusive deals with PNB Credit Cards
- Get the latest foreign substitution rates
- Know how to reach united states of america through phone, electronic mail or via Skype
While we're working on adding new features, you can use PNB Digital alongside the PNB Net Cyberbanking.
Where tin I download the PNB Digital App? You lot can download the PNB Digital App for gratuitous at the App Store® or Google Play™ past typing in "PNB Digital App" in the search bar. The PNB Digital App can be downloaded on mobile devices that support the following operating systems:
- Apple® Devices with iOS 13.0 and higher up
- Android™ powered devices (Kitkat upwards to Android 11)
The app shall not work on mobile devices that are jailbroken/rooted.

What type of accounts can I enroll in PNB Digital? You can enroll in PNB Digital using the following accounts:
1. PNB Debit/ATM Card
2. PNB Passbook Savings Accounts
3. PNB Checking Accounts
4. PNB Pensioner Accounts, including Straight Deposit Pension (DDP) Accounts
5. PNB Joint OR Accounts*
6. PNB Credit Cards (For Chief Cardholders only)
*For Joint-Or Secondary Accountholder enrollment, the Online Activation Code (OAC) and One-Fourth dimension Pivot (OTP) will be sent to the Primary Accountholder's email and mobile number, respectively. Subsequent hallmark OTPs for fiscal transactions will be sent to the enrolled secondary accountholder's registered mobile number.

Corporate and Joint AND accounts
Supplementary, corporate, business and installment credit cards.

How many mobile devices can I use with the app? You tin simply use one (1) device to access your PNB Digital Account. If yous want to employ some other device, you need to unregister your current device. Login and go to More > Registered Device.
Can I still access my accounts online when I go away? Aye. You tin can access your accounts anywhere you lot go as long as your mobile device has mobile information or WIFI connectedness.

How tin I add together my other PNB deposit accounts and credit cards?
1. Go to More and tap on Add Account. You tin also add an account by tapping on the + icon on the upper correct corner of the My Accounts screen.
2. For Deposit Business relationship
  - Enter the account number of the account that you wish to add.
  For Credit Carte
  - Read and agree to the Terms & Conditions
  - Enter the card number and expiry date
3. Enter the 6-digit Onetime Pivot (OTP) sent via SMS*
4. View the confirmation screen indicating that the account has been added and tap Okay.
*If a Articulation-Or Secondary Accountholder adds an business relationship, the OTP will be sent to the Principal Accountholder'southward mobile number.

How tin I login to PNB Digital? To login, tap on the Banking Services icon or on any push at the bottom of the screen. Afterward your first login, yous can choose from the following login options:
- Countersign
- Fingerprint / Affect ID
- Face up ID
How do I actuate Bear on/Confront ID on my PNB Digital App?
1. Go to More and tap on the Biometrics toggle switch.
2. A confirmation bulletin volition be displayed once your Touch/Confront ID has been enabled.
If my fingerprint/bear on or face ID gets rejected, is there another style to log in? You can yet log in by using your password. Enabling the Fingerprint/Touch or Face ID will non interfere with the regular login method.
What should I practise if I forget my User ID? If y'all forget your User ID, please phone call PNB Customer Care (+632) 8573-8888 or visit a PNB Co-operative virtually you. For PNB Credit Cardholders, yous may phone call PNB Cards 24/seven Customer Service Hotline at (+632) 8818 9818 or DTF 1800 ten 818 9818.
What should I do if I forget my countersign?
1. On the login page, select Password as the authentication method and tap on Reset Password.
2. Provide your business relationship details.
3. Enter the Quondam PIN (OTP) sent to your registered mobile number.
4. Log in using the temporary password sent to your registered email accost.
5. Create a new password and tap Continue.
6. Receive SMS/email notification on your successful password alter. You can now use your new password on your next login.
What should I do if I get locked out of my business relationship? For your security, your access will exist locked after three (iii) consecutive wrong password entries. You need to reset your password by selecting Password equally the authentication method on the login folio and tap on "Reset Password".

What is PNB Digital Cardinal? PNB Digital Cardinal is your new culling to authenticate your fund transfer and bills payment transactions. This allows y'all to complete your transactions faster without the need to wait for an SMS One-Time PIN (OTP). When enabled, the Digital Fundamental will notify you upon login if the organization detects any changes in whatever registered data from your previous sessions such as login location.
How can I actuate my PNB Digital Key? From the app dashboard, get to More > Security, expect for PNB Digital Cardinal and tap on the toggle push to actuate.

What is an Online Activation Lawmaking (OAC)? An Online Activation Code (OAC) is a code required for newly registered users for their security when signing up to PNB Digital. You volition be asked to enter the OAC sent to your registered email address.
What is a I-Fourth dimension Pivot (OTP)? A Ane-Time PIN (OTP) is an additional security characteristic in PNB Digital. Y'all will exist asked to enter a 6-digit OTP when performing cyberbanking transactions including, but non limited to the post-obit:
- Sign upwardly
- Add account
- Send money to another PNB Account and to other local banks
- Pay bills
- Order Checkbooks
- Reset countersign
What should I practise if I don't receive my OTP and OAC? You lot may visit a PNB branch near you or contact us to bank check if your contact details are correct and if your business relationship is however agile
- PNB Customer Intendance Hotline: (+632) 8573-8888
- Electronic mail: customercare@pnb.com.ph
- PNB Cards 24/7 Customer Service Hotline: (+632) 8818 9818 or DTF 1800 ten 818 9818
- Email: pnbcreditcards@pnb.com.ph
What happens if an OTP is not entered immediately? The OTP shall elapse if not entered inside five (5) minutes. If this happens, you can get a new OTP past tapping the "Resend OTP" button.
What happens if an OAC is not entered immediately? The OAC shall expire if not entered within five (v) minutes. If this happens, you can get a new OAC by selecting the "Resend OAC" button.
What happens if I accidentally input a wrong OTP and OAC? You lot are simply given 3 (iii) attempts to input an OTP/OAC. After 3 (3) consecutive unsuccessful attempts, you will exist locked out of your account for your security. You tin login once more and repeat your transaction after 24 hours.
How many times can I regenerate the OTP and OAC? Y'all can simply regenerate the OTP/OAC iii (iii) times. If you exceed your allowable attempts, the "Resend OTP/OAC" button shall be disabled, and you shall be logged out of your account for your security.
Can I receive the OTP if my registered mobile number is from an international network? Yes, y'all tin can receive the OTP for every bit long as your international service provider is supported past PNB.
Is the OTP free of accuse? Aye, OTP is ever costless. It shall not be charged to your mobile telephone bill regardless of your location and the number of times you transact online. Notwithstanding, if you are currently overseas and your mobile number is in international roaming mode, you may be charged for the respective charges past your network provider.

How long shall it accept for me to receive my checkbook later on ordering?
- Within Metro Manila – iv to 5 cyberbanking days
- Exterior Metro Manila – 7 to x cyberbanking days

What should I exercise if I inverse my mobile number and/or e-post address? For PNB Depositors, you tin can do whatsoever of the following options:
- Choice ane: Download the Online Customer Update Form HERE and e-mail to your Branch of Account along with clear pictures of the following:
  - 1 valid government ID with photograph and signature
  - Three (3) specimen signatures written on a piece of paper
- Option ii: Visit your nearest PNB Branch to brand your request

How tin I add my favorite payees, billers and banking services in my dashboard? The app also allows y'all to pin your favorite or most frequent payees, billers and banking services to your dashboard for easy access
- To Add, tap on whatever star icon to add together a payee/ biller or the plus icon to add together a banking service.
- To remove an existing payee, biller or banking service that is pinned in the dashboard, merely tap-and-hold on the item you wish to remove. When the icon wiggles and a petty X mark shows up in the corner, tap it to remove the icon.

What is a session timeout? A session timeout happens when there is no activeness detected in the app. For your security, you will be automatically logged out of the app if information technology does not discover any activity for some fourth dimension.

What should I do if my mobile device gets lost/stolen? If you lot are a PNB depositor, visit your branch of account or call PNB Customer Care (+632) 8573 8888 and request for removal of the registered device in PNB Digital. For PNB Credit Cardholders with no deposit account enrolled in the app, you may call PNB Cards 24/7 Client Service Hotline at (+632) 8818 9818 or DTF 1800 10 818 9818.

Missing some features? Here are some that we're working on to be included in future releases:
1. View UITF investments
2. Scheduled transfers and payment
You may go along to manage your UITF Investments using PNB Cyberspace Cyberbanking.

I want to

pnb-digital-app-view-investment

pnb-mobile-banking-blog-be-smarter-than-hacker

Exist Smarter than a Hacker

In a world total of uncertainties, yous have to keep in mind that your security in whatsoever grade should not be taken lightly.

pnb-mobile-banking-blog-weekend-banking

Banking During Weekends

It'due south a sunny Saturday and you retrieve you had to transact with your banking company. The nearest co-operative from your area is airtight…

pnb-mobile-banking-blog-quaranthings

Quaranthings you lot can Send to Show you Care

Everyone has their love language be it physical affect, words of affirmation, quality time, giving gifts, or acts of service.

The PNB Digital App

We've worked hard to give yous the best mobile cyberbanking feel with the PNB Digital App!

Enjoy an enhanced user feel through a fresh look, intuitive design and quick access to frequent cyberbanking transactions.

How to sign up to the PNB Digital App

To ensure a smooth sign-upward experience, make sure that your mobile number and email address are updated.

If you need to update your contact details, you can practice any of the following options:

Pick i: Download the Online Customer Update Form Here and email to your Branch of Account along with clear pictures of the following:
- One valid authorities ID with photo and signature
- Three (3) specimen signatures written on a piece of paper
Utilise the email discipline: "Customer Update Request"
You may contact your branch of account to request for their email accost.

Note: Your branch of account will contact y'all afterward two (2) cyberbanking days to schedule a video call to confirm your request.
Option 2: Visit your nearest PNB Branch to make your request

What Tin Yous Exercise in the PNB Digital App?*

View your account and credit card balance and transaction history

Transfer funds to other banks and eWallets

Larn More than

Order a
checkbook

Bank check Foreign Exchange rates

Piece of cake login via Face up or Touch on ID

LEARN More

Customize your dashboard to have like shooting fish in a barrel access to your frequent transactions

LEARN More than

Access and download your Credit Carte du jour eStatements

*To view your UITF investments, y'all may enroll in and utilize PNB Internet Cyberbanking.

What Accounts Can Yous Enroll in the PNB Digital App?

pnb-mobile-banking-app-accounts-for-enroll

✓	Regular Savings Account
✓	Passbook Savings Account
✓	Checking Account
✓	SSS Pensioner's Account, including Direct Deposit Alimony (DDP) Accounts
✓	Joint OR Account

Set up to enroll?

Download the app at present!

Frequently Asked Questions

What is PNB Digital? PNB Digital is a PNB's new mobile banking app aiming to provide PNB Depositors with an enhanced user experience through a fresh new await and intuitive blueprint. With PNB Digital, you can:
- Sign up using your account number or PNB Debit/Credit Carte du jour Number
- Monitor the account balances and transactions of your deposit accounts and credit cards
- View your active fourth dimension deposit accounts
- Move money betwixt your accounts
- Transport money to some other PNB business relationship, other local banks and eWallets
- Pay bills using your eolith business relationship or credit card
- View your transaction history
- Admission and download your credit card electronic statements
- Order a checkbook for enrolled checking accounts
- Detect the nearest PNB branch or ATM in your location.
- Cheque out exclusive deals with PNB Credit Cards
- Become the latest foreign exchange rates
- Know how to reach us through telephone, e-mail or via Skype
While we're working on adding new features, you tin utilise PNB Digital alongside PNB Internet Banking.
Where tin can I download the PNB Digital App? You can download the PNB Digital App for free at the App Store® or Google Play™ past typing in "PNB Digital App" in the search bar. The PNB Digital App can be downloaded on mobile devices that back up the following operating systems:
- Apple® Devices with iOS 13.0 and above
- Android™ powered devices (Kitkat up to Android 11)
The app shall not work on mobile devices that are jailbroken/rooted.

What type of accounts can I enroll in PNB Digital? Yous tin can enroll in PNB Digital using the following accounts:
1. PNB Debit/ATM Card
2. PNB Passbook Savings Accounts
3. PNB Checking Accounts
4. PNB Pensioner Accounts, including Directly Deposit Pension (DDP) Accounts
5. PNB Joint OR Accounts*
6. PNB Credit Cards (For Principal Cardholders but)
*For Joint-Or Secondary Accountholder enrollment, the Online Activation Code (OAC) and 1-Time Pin (OTP) will be sent to the Primary Accountholder'due south e-mail and mobile number, respectively. Subsequent authentication OTPs for financial transactions volition be sent to the enrolled secondary accountholder'southward registered mobile number.

Corporate and Joint AND accounts
Supplementary, corporate, business organisation and installment credit cards.

How many mobile devices tin I use with the app? You can simply use one (one) device to access your PNB Digital Account. If you desire to utilize another device, you need to unregister your current device. Login and go to More > Registered Device.
Can I even so access my accounts online when I become abroad? Yes. You lot tin can access your accounts anywhere you go equally long as your mobile device has mobile data or WIFI connection.

How can I add together my other PNB eolith accounts and credit cards?
1. Go to More and tap on Add Account. You can also add an account past tapping on the + icon on the upper correct corner of the My Accounts screen.
2. For Deposit Account
  - Enter the account number of the account that you wish to add together.
  For Credit Bill of fare
  - Read and agree to the Terms & Conditions
  - Enter the card number and expiry appointment
3. Enter the 6-digit One-Time PIN (OTP) sent via SMS*
4. View the confirmation screen indicating that the account has been added and tap Okay.
*If a Joint-Or Secondary Accountholder adds an account, the OTP will be sent to the Primary Accountholder's mobile number.

How can I login to PNB Digital? To login, tap on the Banking Services icon or on any push button at the lesser of the screen. Later on your showtime login, you can choose from the following login options:
- Countersign
- Fingerprint / Touch ID
- Face ID
How do I activate Touch/Face ID on my PNB Digital App?
1. Become to More and tap on the Biometrics toggle switch.
2. A confirmation message volition be displayed once your Touch/Confront ID has been enabled.
If my fingerprint/touch or face up ID gets rejected, is there some other way to log in? You can however log in by using your password. Enabling the Fingerprint/Touch on or Face ID will not interfere with the regular login method.
What should I exercise if I forget my User ID? If you forget your User ID, please call PNB Client Intendance (+632) 8573-8888 or visit a PNB Branch about y'all. For PNB Credit Cardholders, y'all may telephone call PNB Cards 24/7 Customer Service Hotline at (+632) 8818 9818 or DTF 1800 ten 818 9818.
What should I do if I forget my countersign?
1. On the login page, select Password as the authentication method and tap on Reset Password.
2. Provide your account details.
3. Enter the One-Time PIN (OTP) sent to your registered mobile number.
4. Log in using the temporary password sent to your registered electronic mail accost.
5. Create a new countersign and tap Go on.
6. Receive SMS/email notification on your successful password modify. You can now utilize your new countersign on your next login.
What should I do if I become locked out of my account? For your security, your access volition be locked later iii (3) consecutive incorrect password entries. You demand to reset your password past selecting Countersign as the authentication method on the login page and tap on "Reset Password".

What is PNB Digital Key? PNB Digital Fundamental is your new alternative to authenticate your fund transfer and bills payment transactions. This allows you to complete your transactions faster without the demand to wait for an SMS Ane-Time PIN (OTP). When enabled, the Digital Cardinal will notify you upon login if the system detects any changes in any registered data from your previous sessions such as login location.
How can I activate my PNB Digital Key? From the app dashboard, go to More than > Security, look for PNB Digital Key and tap on the toggle button to actuate.

What is an Online Activation Code (OAC)? An Online Activation Lawmaking (OAC) is a code required for newly registered users for their security when signing up to PNB Digital. You will be asked to enter the OAC sent to your registered electronic mail address.
What is a One-Time PIN (OTP)? A One-Fourth dimension Pin (OTP) is an additional security characteristic in PNB Digital. You will be asked to enter a half-dozen-digit OTP when performing cyberbanking transactions including, simply not limited to the following:
- Sign upwardly
- Add business relationship
- Send money to another PNB Account and to other local banks
- Pay bills
- Guild Checkbooks
- Reset countersign
What should I practice if I don't receive my OTP and OAC? You may visit a PNB branch near you or contact united states to bank check if your contact details are correct and if your account is all the same active.
- PNB Customer Intendance Hotline: (+632) 8573-8888
- Email: customercare@pnb.com.ph
- PNB Cards 24/7 Customer Service Hotline: (+632) 8818 9818 or DTF 1800 ten 818 9818
- Email: pnbcreditcards@pnb.com.ph
What happens if an OTP is not entered immediately? The OTP shall expire if not entered within five (v) minutes. If this happens, you can get a new OTP past borer the "Resend OTP" push.
What happens if an OAC is not entered immediately? The OAC shall elapse if not entered within five (5) minutes. If this happens, you lot can get a new OAC by selecting the "Resend OAC" button.
What happens if I accidentally input a wrong OTP and OAC? You lot are just given three (iii) attempts to input an OTP/OAC. After three (3) consecutive unsuccessful attempts, you volition exist locked out of your account for your security. You lot tin login again and repeat your transaction after 24 hours.
How many times can I regenerate the OTP and OAC? You lot tin can but regenerate the OTP/OAC three (3) times. If yous exceed your allowable attempts, the "Resend OTP/OAC" button shall exist disabled, and you shall be logged out of your account for your security.
Can I receive the OTP if my registered mobile number is from an international network? Yes, you can receive the OTP for equally long equally your international service provider is supported by PNB.
Is the OTP free of accuse? Yes, OTP is always free. It shall not be charged to your mobile phone nib regardless of your location and the number of times you transact online. However, if you are currently overseas and your mobile number is in international roaming mode, you may exist charged for the corresponding charges by your network provider

How long shall it take for me to receive my checkbook later on ordering?
- Inside Metro Manila – four to five banking days
- Outside Metro Manila – 7 to 10 cyberbanking days

What should I practise if I inverse my mobile number and/or electronic mail address? For PNB Depositors, you can do any of the following options:
- Option 1: Download the Online Client Update Class Here and electronic mail to your Branch of Account along with clear pictures of the following:
  - One valid government ID with photo and signature
  - 3 (iii) specimen signatures written on a piece of paper
- Option 2: Visit your nearest PNB Branch to brand your request

How tin can I add my favorite payees, billers and banking services in my dashboard? The app also allows you to pin your favorite or most frequent payees, billers and banking services to your dashboard for easy access.
- To Add, tap on any star icon to add together a payee/ biller or the plus icon to add a banking service.
- To remove an existing payee, biller or banking service that is pinned in the dashboard, merely tap-and-concord on the detail yous wish to remove. When the icon wiggles and a little Ten mark shows up in the corner, tap it to remove the icon.

What is a session timeout? A session timeout happens when there is no activity detected in the app. For your security, y'all will be automatically logged out of the app if it does not find any activity for some time.

What should I exercise if my mobile device gets lost/stolen? If you are a PNB depositor, visit your branch of business relationship or call PNB Customer Care (+632) 8573 8888 and request for removal of the registered device in PNB Digital. For PNB Credit Cardholders with no deposit business relationship enrolled in the app, y'all may phone call PNB Cards 24/7 Customer Service Hotline at (+632) 8818 9818 or DTF 1800 x 818 9818.

Missing some features? Here are some that we're working on to exist included in time to come releases:
1. View UITF investments
2. Scheduled transfers and payment
You may keep to manage your UITF Investments using PNB Internet Cyberbanking.

I desire to

pnb-digital-app-view-investment

pnb-mobile-banking-blog-be-smarter-than-hacker

Be Smarter than a Hacker

In a world full of uncertainties, you have to go along in mind that your security in whatsoever course should non exist taken lightly.

pnb-mobile-banking-blog-weekend-banking

Banking During Weekends

It'south a sunny Saturday and you remember you lot had to transact with your bank. The nearest branch from your area is closed…

Quaranthings you can Send to Show you Care

Everyone has their love language be it physical touch, words of affirmation, quality time, giving gifts, or acts of service.